FAQS

Frequently Asked Questions

Is your packaging discreet?

Yes. All orders are shipped in plain, unbranded packaging for complete discretion.

 

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location, but most Australian orders arrive within a few business days after dispatch.

Do you offer tracking?

Yes. Once your order has been dispatched, you’ll receive tracking details by email so you can follow your delivery.

 

Are your products body-safe?

We carefully select products with quality, comfort, and experience in mind. Product details and materials are listed on each product page where relevant.

 

Can I return my order?

Due to the intimate nature of our products, we’re unable to accept returns on opened or used items. If your order arrives damaged or incorrect, please contact us and we’ll make it right.

 

What if my item arrives damaged or incorrect?

If something isn’t right with your order, please contact us as soon as possible with your order number and a photo if applicable. We’ll review it promptly and assist with a resolution.

 

Do you ship Australia-wide?

Yes. We ship across Australia.

 

How can I contact you?

You can reach us at support@bareintentions.com.au and we’ll get back to you as soon as possible.

Is it safe to order from your website?

Yes. Our website uses secure checkout and your privacy is always respected.

Do I need to create an account to order?

No. You can complete your purchase without creating an account.